Privacy Policy

1. Introduction

HAM Software ("we," "our," "us") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services ("InnPlate" or "the Platform").

By using InnPlate, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Business Information

• Restaurant or hotel name
• Contact person name
• Business address, email, and phone number
• Operational data such as menu, room details, pricing, and booking information

b. Account Information

• Login credentials (email/username)
• Account preferences and subscription details

c. Technical Data

• IP address, browser type, operating system, and usage logs
• Analytics data (page visits, time spent, actions on the platform)

d. Communication Data

• Emails, messages, or support requests sent to us

We do not collect or store any payment or credit card details between customers and restaurants/hotels.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the InnPlate platform
• Improve features and user experience
• Offer technical and customer support
• Communicate updates, offers, or important changes
• Ensure security and prevent unauthorized use

4. Data Sharing and Disclosure

We do not sell, rent, or trade your data to third parties.

We may share data only in the following cases:

• With trusted service providers (e.g., hosting, analytics) who assist in operating our services
• If required by law or to protect legal rights
• During a business transfer or merger (with due notice)

All third-party partners are required to handle data securely and comply with applicable data protection laws.

5. Data Retention

We retain business and account information for as long as your account is active or as required to provide our services. You can request deletion of your data by contacting our support team.

6. Security

We use reasonable administrative and technical safeguards to protect your data against unauthorized access, alteration, or loss. However, no internet-based service can guarantee complete security, and you use the platform at your own risk.

7. Cookies

InnPlate may use cookies to enhance functionality and user experience. You may disable cookies in your browser, but certain features may not function properly.

8. Your Rights

As a user, you may:

• Access or update your account information
• Request deletion of your account or stored data
• Withdraw consent for promotional emails

9. Third-Party Links

Our platform may contain links to third-party websites. HAM Software is not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

HAM Software reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." Continued use of the platform indicates acceptance of the changes.

11. Contact Us

For privacy-related questions or data requests, please contact: